Welcome to the Rolls Landing Condo Association website. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe, secure, and responsible manner.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our resident portal, or interact with us online.
Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We collect information from and about you in two primary ways: information you provide to us directly and information collected automatically.
When you register for an account, log in, use our member directory, or submit inquiries through our contact forms, we may collect:
Personal Identifiers: Your first and last name, email address, physical address (condo unit number), and telephone number.
Account Credentials: Username, password, and security answers used to secure your member login.
Association Details: Resident or owner status, or any other details you share when requesting maintenance, or contacting the board.
Like most website operators, we may collect certain technical information when you visit our site:
Log Data: IP addresses, browser type, operating systems, and access times.
Cookies and Tracking: We may use cookies to keep you securely logged in to your session and to remember your preferences. You can disable cookies in your web browser, but some features of our site (like the Member Dashboard) may not function properly as a result.
Rolls Landing Condo Association uses the collected information to keep our community running smoothly. Specifically, we use it to:
Manage and secure your resident portal account (including registration, logins, and password resets).
Populate the Member Directory so you can connect with other verified neighbors (subject to your privacy/directory visibility preferences).
Send you important community announcements, updates, newsletter mailings, or urgent board notices.
Facilitate administrative tasks like managing condo fee accounts, processing requests, or addressing maintenance reports.
Respond directly to your website comments, questions, and inquiries.
We respect your privacy. We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited situations:
With Professional Property Management: We may share necessary details with our professional management team (such as Star Hospitality Management) to perform official association business, manage dues, or complete maintenance requests.
In the Member Directory: If you choose to participate, other registered members of Rolls Landing will be able to see the contact details you opt to share in the directory. You can adjust your profile visibility settings at any time in your dashboard.
Legal Requirements: We may disclose your information if required to do so by law, court order, or to protect the safety, rights, and security of Rolls Landing Condo Association, its residents, or the public.
We implement industry-standard administrative, technical, and physical security measures to protect your personal information. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
You have direct control over how your information is handled on our platform:
Profile Management: You can review, update, or change your contact details and communication preferences at any time by logging into your Member Dashboard.
Directory Visibility: You can choose what information (if any) is displayed to other residents in the Member Directory.
Account Deactivation: If you sell your unit or wish to deactivate your online account, please contact the Association Manager or the Board.
We reserve the right to modify or update this Privacy Policy at any time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically.